Privacy notice

Controller

HEKNO Ltd, company SC895711, registered office Borthwick Farm Cottage, Gorebridge, EH23 4QZ, United Kingdom, is the controller for Colourwise. Privacy contact: privacy@hekno.co.uk.

What Colourwise actually processes

This is Colourwise’s specific processing schedule, not a generic list of things a HEKNO product could theoretically do. Colourwise does not have accounts, payments, a newsletter, or an active advertising or affiliate network — see below for what changes if that becomes true.

• Analytics. Google Analytics 4 loads only after you explicitly grant consent via the consent banner — no analytics or marketing pixels load before that. GA4 records aggregate, IP-anonymised usage events (pages viewed, tools used); it never receives raw search terms or colour-code inputs. See cookies.
• HEKNO Analytics. After the same consent, and only then, Colourwise also sends page views and the name of any tool you use to HEKNO Ltd’s own measurement service. Each event carries the page’s path without its query string, the kind of page it is, and a random identifier that exists only in your browser’s memory until you leave or reload. It sets no cookie and writes nothing to your device, and never receives a search term, a colour you entered, the address of the site you came from, or anything about you.
• Search & tool signals. To find gaps in the catalogue, Colourwise records what was searched or adjusted and whether a search returned a result. Typed search text is held as real free text (it is not anonymised), but it is never linked to a name, account, IP address or cookie value, is held only temporarily in the running service’s memory — it is not written to a database and is lost whenever the service restarts — and is never sent to GA4 or any third party.
• Corrections you submit. The suggest a correction form stores the category, the page it refers to, your details, and an optional source reference and contact email. These are held temporarily in the same way, reviewed by a person before any change is made, and never published automatically.
• Security & abuse prevention. Requests to the correction form are rate-limited using the requesting IP address; this is used only to block excessive submissions and is not linked to submission content.
• Accounts. No account system is active, so no account data is collected.
• Advertising & affiliate links. Colourwise has confirmed ownership of the site with one advertising network in case advertising is introduced later, but no advertising network or affiliate programme is connected and no advertising script loads — see advertising policy and affiliate disclosure.

Suppliers and hosting

Colourwise is hosted on Vercel. Where analytics consent is granted, usage events are processed by Google Analytics 4 and by HEKNO Ltd’s own measurement service, which runs on Railway. No personal information is sent to an AI supplier — see methodology.

Retention

Search and tool signals and correction submissions are held only temporarily and are lost whenever the service restarts. GA4 retains aggregate analytics data under Google’s standard retention settings once consent is granted. HEKNO Analytics events are anonymous and are deleted on HEKNO’s retention schedule.

Your rights

Depending on the circumstances, you may have rights to access, correct, delete or restrict information, object to processing, request portability, withdraw consent, and safeguards relating to solely automated decisions. Colourwise does not make legal or similarly significant decisions about you by automated means. To exercise a right or raise a data-protection complaint, contact privacy@hekno.co.uk. HEKNO Ltd will acknowledge a data-protection complaint within 30 days and respond without undue delay; you may also complain to the UK Information Commissioner’s Office.

Children

Colourwise is not intentionally directed at children.

Security

HEKNO Ltd uses proportionate technical and organisational measures, but no online system can be guaranteed completely secure. To report a security issue, email hello@hekno.co.uk with “Security” in the subject.