Short answer
Every smooth surface reflects a few per cent of light straight off its top before any reaches the colourant, and that light is uncoloured. A matt surface scatters this white reflection in all directions, so it is added to the colour seen from anywhere and dilutes it; a gloss surface sends it into one mirror direction, so seen from anywhere else the colour arrives undiluted and looks darker and more saturated. How much it matters depends on how dark the colour is, the refractive index of the surface and where the light sources are.
Fresnel's equations give the fraction of light reflected where two media meet. For a binder, lacquer, glaze or plastic with a refractive index near 1.5, about 4% is reflected at the surface at normal incidence, rising steeply at grazing angles. That light never meets the pigment, so it carries the colour of the light source rather than of the material. Gloss does not change how much is reflected; it changes where it goes. A smooth surface concentrates it into the mirror direction, producing a sharp highlight and an image of the room. A rough, matt surface spreads the same few per cent over the whole hemisphere, so a veil of white is laid over the body colour wherever you stand.
The table on this page gives the normal-incidence figure for several refractive indices: water about 2%, glass-like binders about 4%, polyester about 5%, and the titanium-dioxide pigment inside white paint around 20%.
Adding a few per cent of white light matters in proportion to how little light the colour itself returns. A navy that reflects around 3% of light has its lightness pushed up markedly by a 4% veil; a pale grey that reflects 70% barely notices it. In Colourwise's finish model a dark navy moves from about L* 30 in matt to about L* 17 in gloss seen away from the highlight — a difference of more than ten CIELAB units — while a pale warm grey changes by less than one. That is why black and deep jewel colours are specified in gloss when depth matters, why deep colours in flat paint read chalky, and why the finish choice for a white room is mostly about cleanability rather than colour.
The price of gloss is that the undiluted colour is only visible away from the mirror direction. In the highlight, the concentrated surface reflection swamps the colour entirely: a glossy dark cabinet under a row of downlights shows white streaks, and a glossy wall opposite a window shows the window. A gloss surface also shows every ripple in the substrate, because the reflected image distorts across it, and it reveals orange peel, brush marks and poor filling that a matt finish would disguise. Satin and eggshell finishes are compromises: some of the surface reflection is still scattered, so dark colours lift a little, but highlights are softened and imperfections hidden.
Gloss is measured with a glossmeter that shines light at a fixed angle and reads the mirror reflection against a polished glass reference defined as 100 gloss units. ISO 2813 and ASTM D523 use three geometries: 60° for most surfaces, 20° to separate high-gloss surfaces (above about 70 units at 60°) and 85° to separate matt ones (below about 10 units at 60°). Gloss units are not a percentage of light and do not map onto the paint trade's words 'eggshell' or 'satin', which vary between manufacturers. Because gloss changes measured colour, spectrophotometers report specular-included and specular-excluded readings; comparing a gloss and a matt sample of the same paint is only meaningful with the geometry stated.
Gloss is a property of the top micrometres, so it moves more easily than pigment colour. Matt surfaces polish up where they are rubbed — handrails, the edges of worktops, the seat of a sofa — and those shiny tracks look darker and more saturated than the surrounding matt area. Gloss surfaces dull as they are scratched or weathered: outdoor coatings lose gloss before they fade, and the dulled surface looks paler and chalkier even if the pigment is unchanged. A colour complaint about an old surface is often a gloss change; wiping a damp cloth across it is a quick test, because a wet film temporarily restores the smooth surface and the colour returns.
| Material | Refractive index (≈589 nm) | Reflected at the surface | Where it matters |
|---|---|---|---|
| Water | 1.333 | 2.0% | Wet films, varnish seen as a water-like layer |
| Fused silica | 1.458 | 3.5% | Quartz-rich sand and stone (approximate) |
| PMMA (acrylic) | 1.49 | 3.9% | Clear plastics, many lacquers and binders |
| Crown glass | 1.52 | 4.3% | Window glass, glazes, most paints and resins |
| PET (polyester) | 1.575 | 5.0% | Polyester film, fibre and bottles |
| Diamond | 2.417 | 17.2% | High-index extreme |
| Rutile titanium dioxide | 2.614 | 19.9% | The white pigment inside paints and plastics |
| Body colour | Finish and view | CIELAB L* | Chroma C*ab | ΔE00 from body colour |
|---|---|---|---|---|
| Dark navy (#1f2a44) | Matte / flat | 30.2 | 10.4 | 10.5 |
| Dark navy (#1f2a44) | Satin / eggshell | 24.6 | 13.4 | 5.8 |
| Dark navy (#1f2a44) | Gloss, seen away from the highlight | 17.2 | 17.6 | 0.4 |
| Dark navy (#1f2a44) | Gloss, seen in the highlight | 76.2 | 2.8 | 58.3 |
| Brick red (#b03a2e) | Matte / flat | 46.9 | 46.8 | 6.3 |
| Brick red (#b03a2e) | Satin / eggshell | 44.2 | 50.8 | 3.3 |
| Brick red (#b03a2e) | Gloss, seen away from the highlight | 41.2 | 57.0 | 0.7 |
| Brick red (#b03a2e) | Gloss, seen in the highlight | 81.8 | 20.0 | 37.2 |
| Pale warm grey (#d9d9d6) | Matte / flat | 87.3 | 1.6 | 0.5 |
| Pale warm grey (#d9d9d6) | Satin / eggshell | 86.3 | 1.6 | 0.2 |
| Pale warm grey (#d9d9d6) | Gloss, seen away from the highlight | 85.2 | 1.6 | 0.9 |
| Pale warm grey (#d9d9d6) | Gloss, seen in the highlight | 100.0 | 0.0 | 8.3 |
| Material | Gloss ordinal | Typical finishes |
|---|---|---|
| Glass | 4 | Clear float, Low-iron, Body-tinted |
| Ceramics, glazes, porcelain and vitreous enamel | 3 | Glossy glaze, Matt glaze, Unglazed (bisque / terracotta) |
| Copper, brass and bronze | 3 | Bright polished, Brushed, Lacquered |
| Marble | 3 | Polished, Honed, Tumbled |
| Plastics | 3 | High-gloss moulded, Textured (spark-eroded), Matte |
| Steel (stainless, weathering, galvanised) | 3 | Mill (2B), Brushed (No. 4), Mirror (No. 8) |
| Aluminium (anodised, powder-coated, mill) | 2 | Mill, Clear anodised, Dyed anodised |
| Laminates and engineered stone | 2 | Gloss, Matt / super-matt, Embossed-in-register |
| Leather | 2 | Aniline, Semi-aniline, Pigmented / corrected grain |
| Natural stone (granite, limestone, sandstone, slate) | 2 | Polished, Honed, Flamed |
| Paper and card | 2 | Uncoated, Coated (matt, silk, gloss), Solid bleached board |
| Polyester and other synthetic fibres | 2 | Filament (bright, semi-dull, full-dull), Spun, Microfibre |
| Wood (solid timber and veneer) | 2 | Oiled, Waxed, Lacquered (water- or solvent-borne) |
| Wool and silk (protein fibres) | 2 | Worsted, Woollen, Felted |
| Concrete | 1 | As-struck (formed), Exposed aggregate, Polished |
| Cotton and linen (cellulose fibres) | 1 | Mercerised, Brushed, Washed / enzyme-faded |
| Plaster (lime and gypsum) | 1 | Bare trowelled, Polished (Venetian / marmorino), Limewashed |
| Fired clay brick | 0 | Wire-cut, Sand-faced / stock, Smooth (die skin) |
Why: The swatch was printed or painted in a higher sheen than the flat finish applied.
Fix: Compare samples in the finish you will use; choose eggshell or satin for very dark colours.
Why: Downlights sit near the mirror direction for the usual viewing position.
Fix: Move or diffuse the lights, or choose a satin or matt lacquer for dark doors.
Why: Rubbing or scrubbing has burnished the surface.
Fix: Use a scrubbable matt, or repaint the whole wall section; spot repairs rarely match sheen.
Each statement is labelled by kind — established fact, a standard’s requirement, observed market data, a convention, or Colourwise’s own interpretation or analysis — with the strength of the evidence behind it.
FactModerate evidence
At normal incidence the fraction of light reflected at an interface between air and a material of refractive index n is ((n − 1)/(n + 1))², about 4% for n = 1.5.
Source: HyperPhysics (optics, atmospheric optics and vision pages)
StandardModerate evidence
Specular gloss is measured at 20°, 60° or 85° under ISO 2813 and ASTM D523, in gloss units referenced to a polished glass standard, with 60° readings above about 70 units remeasured at 20° and below about 10 units at 85°.
Caveat: Summarised from an instrument maker's explainer rather than the standards' text, which Colourwise has not reproduced.
Colourwise analysisModerate evidence
In Colourwise's surface-finish model a dark navy body colour is more than ten CIELAB lightness units darker in gloss (seen away from the highlight) than in matt, while a pale grey changes by less than one ΔE00 unit.
Based on: Calculated with src/lib/colour/surface-finish.ts: 4% Fresnel surface reflection (n = 1.5) distributed with illustrative diffuse shares for each finish, added to the body colour in linear sRGB and converted to CIELAB.
Caveat: The diffuse shares for matt, satin and gloss are illustrative, not measured; real finishes and lighting vary.
Source: HyperPhysics (optics, atmospheric optics and vision pages); CIE (International Commission on Illumination) publications
Colourwise interpretationLimited evidence
Many apparent colour changes on ageing surfaces are gloss changes — polishing of matt areas or dulling of gloss ones — rather than changes to the pigment.
Based on: Follows from the surface-reflection mechanism above: the same pigment reads darker when the surface is smoother and paler when it is rougher.
Caveat: Fading and yellowing also occur; a damp-cloth test helps tell them apart.
Reviewed 29 September 2026. Colourwise summarises its sources in its own words and does not reproduce standards text or proprietary colour data. Spotted an error? Tell us.